Privacy Policy
MISS BEAR KISS (hereinafter referred to as "we", "our company", "MISSBEARKISS", "Miss bear kiss" and "Miss Bear Kiss") respects the privacy rights of any person who uses our website and mobile application or participates in Miss Bear Kiss's activities or registers to use Miss Bear Kiss's services or online content, including but not limited to the products and services of our partners (hereinafter referred to as the "Services"). We will ensure that the personal data collected, transmitted, stored and used will be handled in compliance with the provisions of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of the Hong Kong Special Administrative Region) (hereinafter referred to as the "Ordinance"). By providing us with your personal data, you are deemed to have agreed to this privacy policy.
The term “personal data” shall have the meaning given to it in the Ordinance.
Purpose and Use of Personal Data
You do not need to provide any personal information to browse or use this website and mobile application. When you participate in Miss Bear Kiss events or register to use our services or online content, we will collect your personal information to enable us to provide you with services. You may refuse to provide us with your personal information, but in such case we may not be able to provide you with our services. By providing your personal data, you agree that we may use your personal data in accordance with this Privacy Policy Statement.
Miss Bear Kiss may use the personal information collected from you for the following purposes (including but not limited to):
Identify you and any accounts you have opened
Providing services to you
· Verify identity and/or conduct credit checks
Determine and verify your eligibility for discounts and promotions on goods and services
· Process applications and updates on your behalf for partner products and services, including but not limited to insurance and financial products
· Process insurance claims on your behalf for partners’ products and services
· Process payment instructions for you in relation to the Services or collect outstanding payments
Allow this website to store your personal information so that you do not need to re-enter the relevant information every time you purchase or renew your insurance product
· Order processing, billing and order fulfillment
Direct marketing of our services (see the “Direct Marketing” section for details)
Direct marketing of the products and services of our business partners (see the “Direct Marketing” section for details)
Design the services you need
Conduct market research, statistical analysis and behavioral analysis
Conducting program ratings surveys and analysis
Conduct customer data analysis and analyze your shopping preferences
Allow you to choose to participate in interactive features of the services we provide to you, including identifying your friends and communicating and sharing your shopping experiences with them
· Recommend our services or products or services that may interest you
Design our website and its content to suit your specific preferences
Provide you with customer service
· To handle your complaints and account inquiries, claims and/or lawsuits against the Company or any other party
Prevent and stop fraud
Audit purpose
· Disclosures required by applicable laws, rules and regulations
Any other purpose directly related to the original purpose of collecting personal data
Categories of Personal Data Collected
The personal data collected by Miss Bear Kiss may include (including but not limited to):
1. Your personal and contact information, such as name, gender, date of birth, ID number, telephone number, social media links, email address, residential address, mailing address and/or billing address;
2. Your business information, such as your company name and job title;
3. Your account information, such as the first 6 digits and last 4 digits of your credit card account number or user account number;
4. Details of your payment transactions;
5. Your family income and personal interests; and
6. Your computer or mobile device IP address, real-time location information, browser settings, browsing history and/or other internet log information; and
7. Telephone numbers and email addresses contained in your phone book (when you use interactive features of the Services we provide to you). We will notify you when you receive our services. When you provide data to us, you confirm that consent has been obtained from the contacts in the phone book.
We may access, use and/or process your biometric information including but not limited to fingerprints and facial images stored on your mobile device or other devices for identity verification purposes. However, we do not collect or store such information.
Confidentiality, Disclosure and Security of Personal Data
Miss Bear Kiss will keep your personal information confidential if it is collected and held by you. However, if it is necessary to perform legal duties in accordance with legal requirements or to provide you with services, or to carry out the original purpose or direct purpose of collecting personal information,
For the relevant purposes, the Company may disclose such information to the following persons (whether they are in or outside Hong Kong):
· Courts, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations with jurisdiction
Our affiliated companies, partners, sellers or contractors, agents or other service providers involved in service sales and marketing or administration, or providing goods/services
Our partners include but are not limited to insurance companies, which can evaluate and process insurance product applications, renewal applications, insurance claims and settlements, provide insurance services and/or handle inquiries or complaints
· Any other person who has a duty of confidentiality to the Company, including any member of the Company's group, IT consultant, data processing contractor, auditor, accountant, or lawyer who has undertaken to keep such information confidential
· Banks, financial institutions, insurance companies, credit card issuers, or debt collection services
Any questions, comments, suggestions or information, other than personal information, you transmit or post on our website or any part of it will be considered to be voluntarily provided to us on a non-confidential and non-proprietary basis. We have the right to use, copy, disclose, transmit, publish and/or post such information elsewhere at our discretion, including but not limited to providing such information to any affiliated companies for the purpose of developing and promoting services and meeting customer needs.
We may share non-personal information publicly, such as anonymous data and aggregated data related to sales transactions, user traffic, logistics and warehouse performance, and may share it with our partners, including but not limited to existing and potential business partners, sellers or contractors providing goods/services, start-up entrepreneurs and academia.
Miss Bear Kiss will make every reasonable effort to ensure that all personal data held by Miss Bear Kiss is stored in a secure and safe place.
We will do our best to keep all personal information we collect confidential. However, please understand that we cannot guarantee the security of any transmitted information.
If you purchase insurance products or other products or services from our partners, your personal data will be transferred to the partners and your personal data will be used, processed and retained in accordance with the privacy policies of the partners. This is beyond our control. Please refer to the partner's privacy policy for details.
Transfer of Personal Data to Places Outside Hong Kong
If necessary for operational purposes, the Company will transfer personal data to places outside the Hong Kong Special Administrative Region to achieve the purposes for which such data were collected, or directly related purposes. Any relevant data transfer will be in accordance with the provisions and restrictions of the Ordinance.
Retention of Personal Data
If you choose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You may not disclose it to any third party. If your mobile number is used for account login, you should ensure that it is updated promptly by logging into your account in "Account Details" when your mobile number is changed or returned to your mobile operator. This is important to ensure that your account information is not accessed by a third party who may have gained access to the mobile number you have surrendered. You are responsible for protecting your account in this specific manner. We do not assume any responsibility for this.
Unless Miss Bear Kiss is required by law to retain your personal data for a specific period of time, Miss Bear Kiss will only retain your personal data until the original purpose for which the personal data was collected or a directly related purpose is achieved.
Direct Marketing
Miss Bear Kiss may use the personal data collected from you for sending news, offers, promotions and marketing purposes. In this regard, the Company needs to obtain your consent. We may contact you via email, mobile app notifications, social media links, SMS, text/image/video messages, phone calls or mail. The Company holds your name, email address, telephone number, contact address, social media links, product and service portfolio information, transaction patterns and behavior, browsing history, program viewing habits, personal interests. The Company may use such information for direct marketing of our services, as well as the products and services of our business partners or advertising partners listed below.
If you do not wish to receive any direct marketing communications from us, you can update your preferences at any time through your registered account or the unsubscribe link we provide. Upon receipt of your notification, we will cease using your personal data for direct marketing purposes and will not charge you for this.
Use of Cookies
A "cookie" file is a small text file that is stored on your computer (or other electronic device) when you access our website or mobile application. We use cookies on this website to:
To identify you when you browse this website and mobile application
· Obtain information about your preferences, browsing and browsing behavior, online activities and Internet usage
Keep track of the items stored in your shopping cart to help you through the checkout process
To conduct research and statistical analysis to help us improve our services and better understand our visitors and their requirements and interests
Provide you with advertisements that are tailored to your personal interests and enable us, our business partners and advertisers to conduct promotional and advertising activities more effectively
Make your online activities more efficient and better experience
Make security measures more stringent
The information we obtain using "cookies" files may not contain your personal information. Although we may obtain information about your computer or other electronic device (such as IP address, browser settings, browsing history and/or other Internet log information), it may not be able to identify you. Since non-personal information is mixed with personal information, we treat such information as personal information for the purpose of this privacy policy. In certain circumstances, we may collect your personal data only if you voluntarily provide it by filling in online forms or when you purchase goods or use services on our websites and mobile applications.
If you do not allow the use of "cookies", you can make adjustments on your Internet browser and electronic device. If you disable cookies, you understand that you may not be able to use certain features of our websites and mobile applications.
Links
This privacy policy statement only applies to our website and mobile applications. Our websites and mobile applications may contain links to other websites and pages. Whenever you activate any such link, such as clicking on any advertiser's link column, you have left our website and mobile application; and any personal data or any other information you provide to any other party after leaving our website and mobile application is not under the control of the Company. Your access or use of other websites is entirely at your own risk.
Access and Correction of Personal Data
If you have any questions about Miss Bear Kiss's privacy policy, or wish to access or correct your personal information, you may notify us in writing at the following address:
Miss Bear Kiss
To: Privacy Officer
Room A, 8/F, Excelsior Building, 68-76 Sha Tsui Road, Tsuen Wan, New Territories, Hong Kong
In accordance with the Ordinance, the Company reserves the right to charge you a reasonable fee for any data access request.
In any case, if there is any inconsistency or ambiguity between the English and Chinese versions, the English version shall prevail.
This privacy policy will be reviewed regularly and updated on the website.
Last updated: March 2025